Caledonian IT have now added an online support desk to help our customers log and track their support calls online. This service allows you to create support tickets whether it is for faults & failures or just general queries. The help desk enables us keep track of open support issues and allows the client to… Continue Reading
Tag Archives: help
Have you turned it off and on again?
It’s one of the first questions anyone in support will ask you when you call, ”have you turned it off and on again?” You will be amazed how many problems a simple reboot will solve. You should do this at least once before calling for tech support, if for no other reason than to be… Continue Reading
Tips to avoid viruses
1 – Update Windows. Make sure you run widows update on a regular basis, Microsoft updates are released to patch holes in the system to block malicious attacks from hackers and Spyware. 2 – Do not click the links in unsolicited email. These links can take you to a webpage that may look legitimate, but… Continue Reading
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