We have now made it even easier for you to get Remote Access Support. Simply scroll to the bottom of this page and click on the “Remote Support” link, and run the TeamViewerQS.exe file. This will give you two codes, give these to your support engineer by email or over the phone. While keeping the… Continue Reading
Tag Archives: remote
Online Support Desk
Caledonian IT have now added an online support desk to help our customers log and track their support calls online. This service allows you to create support tickets whether it is for faults & failures or just general queries. The help desk enables us keep track of open support issues and allows the client to… Continue Reading
New remote support
Starting Monday 24/01/2011, Caledonian IT will be offering an online support service that will allow remote access to your desktop PC to resolve software issues. By simply downloading the small secure client software and granting access, they will be able to connect to your PC and rectify any issues encountered. Not only is there no… Continue Reading
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